We're a professional counselling service
in Birmingham
& offer online counselling

We don't offer same-day bookings, but you don't usually have to wait long — we often have availability as early as this week.

Our online booking system is at the bottom of this website. It shows live availability for every therapist over the next four weeks, so you can pick the day and time that suit you.

Every session lasts 50 minutes.

Yes — you can see your therapist in person at our Jewellery Quarter office, or by video call, whichever you're most comfortable with. If you've booked in person but would prefer to switch to a video call on the day, just let us know as early as possible so we can arrange it with your therapist.

Yes. You can book weekly or fortnightly appointments, depending on your therapist's availability.

Yes — Kay and Rob are able to offer one-off sessions.

Rob works with us on Saturdays, and some of our therapists offer sessions as late as 7pm. Exact times depend on availability, which you'll see in the online booking system.

We kindly ask that you book no more than three weeks ahead, so availability stays fair for everyone.

Fees depend on the therapist you choose and the type of therapy. Here's our full price list — all sessions are 50 minutes.

Not sure who's right for you? See “Which therapist suits me?” below.

To secure your session we ask for full payment at the time of booking. We can email you an invoice to pay, or take payment over the phone — whichever you prefer.

We're not able to hold sessions, as appointments are offered on a first-come, first-served basis. Your slot is confirmed once payment is made.

Please note that all first bookings are non-refundable and cannot be rescheduled. We'll always send your confirmation and intake forms by email so you know exactly what to expect.

Each of our therapists brings different experience and specialities. They all work in an integrative way, drawing on a range of therapy styles to suit you. Here's a snapshot of what each one works with:

If you let us know a little about what you're looking for, we're glad to point you towards the therapist whose specialities best match your needs. You can also read a short profile of each therapist on our website before you decide.

We don't offer a pre-session consultation, but you can read about each therapist online to get a feel for them. Once you book, we'll send you a few short forms so your therapist has some background before your first session.

All of our therapists use an integrative approach, meaning they draw on a range of different therapy styles and tailor their work to you, rather than following a single fixed method.

We're on Vyse Street in Birmingham's Jewellery Quarter.

Yes — there's paid parking right outside the office.

To keep your session private and free of distractions, we ask that children who are old enough to follow what's being said aren't present. We'd always recommend arranging childcare where you can — but if that isn't possible, we can offer you a video call instead. If you'd like to bring a baby under one, just let us know and we'll check what's possible for you.

We don't provide interpreters, so if you need one we ask that you arrange to bring your own.